Nighthawk MR6150 and T-Mobile

Question

After a day spent trying to figure out why I was getting an Error 1110 MM#6 when trying to setup my nighthawk with T-Mobile, wanted to share that the Nighthawk only works with T-Mobile's 50GB plan. It does not work with the 100GB plan. Hopefully, this will save someone time and frustration. T-Mobile should document this and Netgear should also let customers know the exact plan that will work with its devices.&nbsp;

JohnPeng · Answer

Thanks for the information. We will add this to the KB article. Can you confirm the 100GB plan is from T-Mobile BYOD plan?
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Based on our information, T-Mobile only provides maximum 50GB BYOD plan. We will check with T-Mo why 100GB is not available for M6 even though M6 was certified by T-Mo.
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Regards
John

JohnPeng · Answer

Grundge&nbsp;wrote:Is there anything Netgear can do to fix this? I am in the same boat. Have the 100 GB plan T-mobile plan and I get the MM#6 restriction. T-mobile only solution was to send me their hotspot device but that's not why I bought an $800 Netgear device. So I guess if I want this device to work I am only limited to 50 GB?
We confirmed that the 100GB data plan in question is actually a popular, special data-only plan by T-Mobile. But it has been locked to primarily their own hotspot devices and some selected devices (Inseego MiFi M2000 hotspot, Samsung Tab S7 and S7+, Apple iPad Pro 5th Gen, and iPad 11th 3rd Gen.). This data-only plan is not expected to work on Netgear’s devices.
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You can refer to the link below for BYOD plans that are confirmed working with Netgear devices.
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Thanks
John

Blanca_O · Answer

Hi victorlothbrook
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Welcome to NETGEAR Community!
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The MM#6 was Network reject code. It is nothing to do with MR6150.
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Not all mobile data plans are compatible with unlocked mobile hotspots. Better check with a representative to confirm if plan is compatible.
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For more information, please see: https://kb.netgear.com/000064847/&nbsp;
Regards,BlancaCommunity Team

Grundge · Answer

Is there anything Netgear can do to fix this? I am in the same boat. Have the 100 GB plan T-mobile plan and I get the MM#6 restriction. T-mobile only solution was to send me their hotspot device but that's not why I bought an $800 Netgear device. So I guess if I want this device to work I am only limited to 50 GB?

hubbardb · Answer

Adding myself into this thread so that I can be notified if anything changes.&nbsp;I am a long time MR1100 user on ATT who just switched to T-Mobile mainly to use their 100 GB hotspot data plan and the MR6150. This plan is obviously for heavy data users who need a mobile device, and the M6 is obviously the best device and is promoted as “Unlocked and T-Mobile compatible.” Obviously this isn’t accurate. I want to know what is being done to resolve this problem.&nbsp;I contacted T-Mobile Support and heard a lot of double talk:&nbsp;T-Mobile Support:&nbsp;“T-Mobile cannot and does not guarantee the functionality or performance of any handsets or devices that were not sold by T-Mobile or an authorized dealer of T-Mobile ("Non-T-Mobile Devices") for use on the T-Mobile network or while roaming on any other network. Nor do we guarantee the functionality of any handsets or devices that do not have a software version that was sold or updated by T-Mobile.We strongly recommend you to contact the manufacturers of your Non-T-Mobile Devices with any questions or problems regarding the functionality, operation, or performance of their Non-T-Mobile Devices.”&nbsp;Also this:“T-Mobile allows this devices to get a service or data plan with us. However, since this is a non-tmobile device, we can no longer guarantee its functionality as a whole.But it still allows and possible to get a service with us with the device you have.”&nbsp;Netgear Support said that the M6 is “certified but not approved” on T-Mobile. Again, this is double talk that overlooks the fact that it does not work on the biggest mobile hotspot data plan they have.

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Nighthawk MR6150 and T-Mobile

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