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Forum Discussion
Nighthawk MR6150 and T-Mobile
After a day spent trying to figure out why I was getting an Error 1110 MM#6 when trying to setup my nighthawk with T-Mobile, wanted to share that the Nighthawk only works with T-Mobile's 50GB plan. I...
Adding myself into this thread so that I can be notified if anything changes.
I am a long time MR1100 user on ATT who just switched to T-Mobile mainly to use their 100 GB hotspot data plan and the MR6150. This plan is obviously for heavy data users who need a mobile device, and the M6 is obviously the best device and is promoted as “Unlocked and T-Mobile compatible.” Obviously this isn’t accurate. I want to know what is being done to resolve this problem.
I contacted T-Mobile Support and heard a lot of double talk:
T-Mobile Support:
“T-Mobile cannot and does not guarantee the functionality or performance of any handsets or devices that were not sold by T-Mobile or an authorized dealer of T-Mobile ("Non-T-Mobile Devices") for use on the T-Mobile network or while roaming on any other network. Nor do we guarantee the functionality of any handsets or devices that do not have a software version that was sold or updated by T-Mobile.
We strongly recommend you to contact the manufacturers of your Non-T-Mobile Devices with any questions or problems regarding the functionality, operation, or performance of their Non-T-Mobile Devices.”
Also this:
“T-Mobile allows this devices to get a service or data plan with us. However, since this is a non-tmobile device, we can no longer guarantee its functionality as a whole.
But it still allows and possible to get a service with us with the device you have.”
Netgear Support said that the M6 is “certified but not approved” on T-Mobile. Again, this is double talk that overlooks the fact that it does not work on the biggest mobile hotspot data plan they have.
hubbardb wrote:
Adding myself into this thread so that I can be notified if anything changes.
I am a long time MR1100 user on ATT who just switched to T-Mobile mainly to use their 100 GB hotspot data plan and the MR6150. This plan is obviously for heavy data users who need a mobile device, and the M6 is obviously the best device and is promoted as “Unlocked and T-Mobile compatible.” Obviously this isn’t accurate. I want to know what is being done to resolve this problem.
I contacted T-Mobile Support and heard a lot of double talk:
T-Mobile Support:
“T-Mobile cannot and does not guarantee the functionality or performance of any handsets or devices that were not sold by T-Mobile or an authorized dealer of T-Mobile ("Non-T-Mobile Devices") for use on the T-Mobile network or while roaming on any other network. Nor do we guarantee the functionality of any handsets or devices that do not have a software version that was sold or updated by T-Mobile.
We strongly recommend you to contact the manufacturers of your Non-T-Mobile Devices with any questions or problems regarding the functionality, operation, or performance of their Non-T-Mobile Devices.”
Also this:
“T-Mobile allows this devices to get a service or data plan with us. However, since this is a non-tmobile device, we can no longer guarantee its functionality as a whole.
But it still allows and possible to get a service with us with the device you have.”
Netgear Support said that the M6 is “certified but not approved” on T-Mobile. Again, this is double talk that overlooks the fact that it does not work on the biggest mobile hotspot data plan they have.
This has been confirmed that T-Mo 100GB plan is not for BYOD devices, like MR6150. Please use 50GB BYOD plan with MR6150.
Carrier plans are out of our control. The carriers can determine what plan can work with what devices. With T-Mo Non-stock cert, it will make sure the device works with T-Mo BYOD plans. The maximum BYOD plan should 50GB plan.
Thanks
Thanks
John