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Forum Discussion
Nighthawk MR6500 Pro M6 Battery Overheat; Mobile or Homebase or Both
We've had an overheat issue where the NETGEAR MR6500 Pro 6 would shutdown. According to the instruction manual, you are not suppose to run with the battery and use the AC battery supply. Is this co...
I am having the exact same issues. I purchased the unit brand new in August 2022 and about 2 weeks into using it the unit would go unresponsive and unable to use the screen when it got hot. Unit is plugged in without the battery in it and using the ethernet cable. Unit will not work until unplugged and has cooled down. Are there any fixes to this issue yet?
Ive found that not letting the screen go to sleep and keeping the battery in it (even though its not good for the battery) helps, but it still will overheat and freeze eventually. Other than that, no permanent or absolute solutions so far. John Peng is very helpful so far, I just sent him some info from my device when it failed so hopefully that will help him.