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Forum Discussion
Solved
No Firmware Support for MR1100 Telstra
Why does the Download site say there is no firmware/software support for the MR1100 Telstra model? The user manual and Telstra both say Netgear provides device support.
I have had multiple problems...
Hi All,
We released a new firmware for the Telstra Nighthawk M1 today. This firmware resolves an issue where some users were not seeing data usage on their devices. This firmware also enables Arlo Base Station support and gives user the option to disable Ethernet standby.
https://kb.netgear.com/000055962/Why-can-t-I-see-data-usage-on-my-Telstra-Nighthawk-M1
Kind Regards,
ArodiD
ArodiD has mentioned that an update is expected for the Telstra M1 by the end of this month. See Nighthawk M1 Data Usage
The M1 is sold in different countries for different carriers. Some changes in firmware updates are specific to the country/carrier.
Telstra sold the M1 from when it was launched over a year ago, whilst other carriers started selling it far more recently so you'd expect more fine tuning to be needed for the requirements of other carriers at this point.
That's all well and good that an April update is coming out, however I'm still yet to receive the previous update and have been sitting on my current firmware since late last year.
I've received no help, have posted on these forums previously and am at the point of throwing this device at the ground. How can such a faulty device be released to the public with such poor support.
Hi Everyone,
Can you please "check for update" again. There should be a firmware available now for the Telstra model. Another user has updated to it today.
Firmware version; 10.25.01.01
Please let me know if everyone are able to successfully update. Thank you. :]
- Jason N
Hi All,
We released a new firmware for the Telstra Nighthawk M1 today. This firmware resolves an issue where some users were not seeing data usage on their devices. This firmware also enables Arlo Base Station support and gives user the option to disable Ethernet standby.
https://kb.netgear.com/000055962/Why-can-t-I-see-data-usage-on-my-Telstra-Nighthawk-M1
Kind Regards,
ArodiD
Thanks mate, that was easy and the device seems to be working OK.
One thing I did notice - while it's rebooting/scanning you get a screen msg saying it can't find a network and to check your connection. I ignored it.