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Tricia5's avatar
Tricia5
Follower
May 29, 2020

No Internet connection

My modem was working fine and then I tried to connect a TP-Link range extender.  It said to reset the WPS button which I did - now I have no internet.  All the other lights are solid green but nothing showing for the internet.  Is there a way I can re-connect please.  I'm going crazy trying to figure it out.  Thanks for any help.

2 Replies

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    May 29, 2020

    Hi Tricia5

     

    Welcome to NETGEAR Community!

     

    Please provide the model number of your NETGEAR router. 

    Kindly turn off and on the router and check the Internet LED status. 

     

    Regards,
    Blanca
    Community Team

  • plemans's avatar
    plemans
    Guru
    May 29, 2020
    Tricia5 wrote:

    My modem was working fine and then I tried to connect a TP-Link range extender.  It said to reset the WPS button which I did - now I have no internet.  All the other lights are solid green but nothing showing for the internet.  Is there a way I can re-connect please.  I'm going crazy trying to figure it out.  Thanks for any help.

    You need a router to connect a range extender to. There needs to be something managing dhcp and that'd be a routers function. A range extender doesn't have that capability. 

    Does your modem (model?) have an integrated router or is it modem only?