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patL91's avatar
patL91
Follower
Aug 18, 2019

no internet connectivity with RJ45 ethernet connected to DC112A + AC810 LTE modem

Hi, i'm using Aircard 810 with DC112A smart cradle , when i try to connect my PC with RJ45 cable (ethernet) , no internet connection is available.. ( no green light in front of smart cradle is switch on... )

it seems that DHCP router is not able to deliver an local IP adress to my PC

while when i use wifi connection there is no problem ......

Could you help me ? something is misconfigured in smart cradle ?? or A 810 LTE model hotspot ???

 

Best regards

3 Replies

  • I would post about this in the mobile hot spot forum:

    https://community.netgear.com/t5/Mobile-Routers-Hotspots-Modems/bd-p/aircard

     

    Good Luck. 


    patL91 wrote:

    Hi, i'm using Aircard 810 with DC112A smart cradle , when i try to connect my PC with RJ45 cable (ethernet) , no internet connection is available.. ( no green light in front of smart cradle is switch on... )

    it seems that DHCP router is not able to deliver an local IP adress to my PC

    while when i use wifi connection there is no problem ......

    Could you help me ? something is misconfigured in smart cradle ?? or A 810 LTE model hotspot ???

     

    Best regards


     

    • Blanca_O's avatar
      Blanca_O
      NETGEAR Employee Retired

      Hi patL91

       

      We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

       

      Regards, 
      Blanca 
      Community Team
       

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired

    Hi patL91

     

    Have you tried changing Ethernet cable and transferring it to a different Ethernet port? 

    On your computer, what is the Ethernet or Local Area connection status? Does it say "Network cable unplugged"? "Unidentified network"? 

    Have you tried to wired different device / computer? 

     

    Regards, 
    Blanca 
    Community Team