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Forum Discussion

runningmountain's avatar
Apr 29, 2020
Solved

No Internet From LB2120 4G LTE Cellular Modem

I just bought the Netgear LB2120 4G LTE modem and activated a SIM card for it through Cricket Wireless. The top of the modem shows two bars of green LTE service, but when I plug my laptop into the LAN...
  • Blanca_O's avatar
    Jul 06, 2020

    Hi runningmountain

     

    Welcome to NETGEAR Community!

     

    If you are connected to the modem but cannot connect to the Internet, try the following suggestions:
    • Make sure that network coverage is available in your area.
    • Make sure that your micro SIM card is active and enabled with data services.
    • Confirm that your account is activated and that no other Internet connections are active.
    • Switch your modem off and on and restart your computer.
    • Verify that an access profile name (APN) profile exists for the service provider. 

     

    Regards,
    Blanca
    Community Team