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Forum Discussion
robkayakmobile
Sep 01, 2021Aspirant
No LTE 4G Netgear Nighthawk M1 ATT Prepaid
Purchased through Amazon Netgear seller. With AT&T I am only able to connect with WCDMA (H and H+). I have long discussions with AT&T still no resolution. Using cellmapper.com I located two ded...
krverso
Sep 01, 2021Aspirant
UPDATE! Connected to ATT LTE!
After being outright rejected by one associate at an ATT store, we left and came back in a couple hours and had another associate actually try to troubleshoot.
After talking about replacing the sim, he took a look at the sim info and it turns out the IMEI was completely wrong. He suspects that when we originally went into store to grab the prepaid sim, they set up my account device with a default IMEI that was for ATT-specific devices. However my Nighthawk M1 is unlocked, so he had to update the IMEI on the account device to match the IMEI of my actual device. Now it's fixed! I now have LTE on my M1 and over 95GB left to use in like a week.
Highly recommend checking out a store to get this checked, if you haven't already. Keep us posted on the updates! I'm sure there are others reading who need a similar fix.
robkayakmobile
Sep 02, 2021Aspirant
So I went to the ATT store today.. and the employee said the IMEI was correct.
BUT.... when I looked at my IMEI on my account it was missing a digit.
So it has been incorrect for a month, including on getting the second replacement SIM.
All is correct, I now get true LTE (not H and H+) and my speeds are 30mps to 50mps which great.
Thanks for your input... who knows how long I would have been banging out a solution.
Best regards.
Rob.