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Forum Discussion
Winery13
Jun 05, 2023Follower
No power
MR1100-100NA
Been working fine for months. Today randomly there is absolutely no power to the unit and it will not turn on at all with either battery installed or battery out and plugged directly into the wall power with the supplied correct voltage plug and cable. Still under hardware warranty but website does not give any option for help except community or FAQ. It’s registered and a support ticket is created. How do I return the unit as it seems the hardware has failed. Thanks.
Been working fine for months. Today randomly there is absolutely no power to the unit and it will not turn on at all with either battery installed or battery out and plugged directly into the wall power with the supplied correct voltage plug and cable. Still under hardware warranty but website does not give any option for help except community or FAQ. It’s registered and a support ticket is created. How do I return the unit as it seems the hardware has failed. Thanks.
2 Replies
Have you tried a different power supply and cable?
- Retired_Member
change the power supply cable.