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Forum Discussion

Dawnk's avatar
Dawnk
Follower
Nov 09, 2018

Not conne ting

Router power light on but nothing else. Can not connect today, no problems yesterday
Installation

2 Replies

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Nov 13, 2018

    Hi Dawnk

     

    Welcome to NETGEAR Community!


    May we please know the exact model of your router? What is the color of the power light? Please press the factory reset button of the router.

     

    Regards,
    Blanca
    Community Team

    • Blanca_O's avatar
      Blanca_O
      NETGEAR Employee Retired
      Nov 18, 2018

      Hi Dawnk

       

      We’d greatly appreciate hearing your feedback letting us know if you need further assistance.

       

      Regards,
      Blanca
      Community Team