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Forum Discussion

Aspirant

Jul 09, 2023

Solved

Nrtgear m5100

Hello.. I am from Saudi Arabia and I own a Netgear m5100 device. I suffer from the lack of the N41 frequency and we do not benefit from the device. Please help

JohnPeng
Jul 11, 2023
What is the SKU of your device, MR5100-xxxxxx?

Thanks

John

NETGEAR Expert

Jul 11, 2023

What is the SKU of your device, MR5100-xxxxxx?

Thanks

John

Aspirant

Jul 13, 2023

This is device information
Device version
MR5100-1Z1MES-04.02.197.00

Modem version
MPSS.HI.2.0.c3.5-00010-
SDX55_CPEALL_PACK-1.403198.4

This is device information

schumaku
Guru - Experienced User
Jul 13, 2023
For the records: A Zain Kuwait branded and carrier locked model. As per a post from mid May 2022. Some more complexity seems to exist due to two hardware versions with different memory sizes. Let's see what JohnPeng can add here.
- Smiker
  Aspirant
  Jul 13, 2023
  Yes, it is true that I bought from Kuwait and was surprised that the version supports the N78 -N77 frequencies and does not support the N41 frequency
  
  I bought it at a high cost 🤧
  
  There is no solution to this problem?
  - W1lliam
    Virtuoso
    Jul 15, 2023
    You need to look into MR5100C-1BNCNS or MR5100-100NAS if you need n41/n77/n78