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hope117's avatar
hope117
Follower
Sep 25, 2019
Solved

Optus AC800S going to sleep while plugged in

I have an optus AC800S modem. 

 

It is plugged into AC power with the battery removed.

During normal operation, it will stay "awake" and connected but after sometime not using the internet (for eg going to sleep, or going out for a little while) the modem seems to go to sleep and I have to press the power button on top to start the connection again.

Obviously this isn't a huge issue but ideally would like to be able to find the setting to stop this from happening. I have looked through the settings several times and I can't find it.

  • Blanca_O's avatar
    Blanca_O
    Oct 01, 2019

    Hi hope117

     

    Welcome to NETGEAR Community! 

     

    Please access the mobile hotspot settings pgae. Once logged in, go to Settings > General TAB > Sleep WiFi Standby and select the option you prefer. 

     

    Here's reference of how to log in: https://kb.netgear.com/23379/

     

    Regards, 
    Blanca 
    Community Team

1 Reply

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Oct 01, 2019

    Hi hope117

     

    Welcome to NETGEAR Community! 

     

    Please access the mobile hotspot settings pgae. Once logged in, go to Settings > General TAB > Sleep WiFi Standby and select the option you prefer. 

     

    Here's reference of how to log in: https://kb.netgear.com/23379/

     

    Regards, 
    Blanca 
    Community Team