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Forum Discussion
ORBI - dropping WiFi
as you can tell by my name i am clueless, so respond to me as you would to a 4th grader. ISSUE: for the past 24 hours we have been unable to maintain WiFi connection (i.e. 'net connections on pho...
BTW: i just read through soe of the recommendaed responses to similar questions. each appears to be written in a language that i do not understand. if you have advice for me, please provide it in " disocnnect the white cable connected to the ..." or " go to 'Settings', drop down to 'X', do 'Y', then ..."
i am that simple ... sorry.
Many questions are common to lots of devices but in this case your Orbi router is nothing like the "Mobile Routers, Hotspots & Modems" covered in this section.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Orbi - NETGEAR Communities
I will ask the Netgear moderator to move your message.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.