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Forum Discussion
samo1
Apr 29, 2024Aspirant
Orbi 5G NBR750 does not recognize RM502 modem
Removed and then installed RM502 modem on NBR750. But now, the router does not see the modem. Mobile Broadband window does not show any info about modem (Model, IMEI, Firmware...etc). I did router fa...
plemans
Apr 29, 2024Guru - Experienced User
Why did you disassemble it and remove the card? Was it having issues?
maybe you didn't reinstall it correctly?
Or something happened during the disassemble/reassemble process
- plemansApr 29, 2024Guru - Experienced User
You didn't change the firmware on the RM502 did you? It can cause issues with detection.
Might read a little about it here:
https://wirelessjoint.com/viewtopic.php?t=3609