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ChristopherMo's avatar
ChristopherMo
Aspirant
Jan 20, 2025

Orbi NBK752: Unable to use LAN/WAN port as LAN in mobile only mode

Sorry for this repeat of a nearly identical topic which was closed without being resolved.

 

I have set up the NBR750 of my NBK752 for mobile only connection. Everything works, except the LAN/WAN port refuses to behave as a LAN port. I double checked that the "Only LTE" mode is selected, however connecting devices to the LAN/WAN port results in no wired connection, while connecting them (using the same cable) to either of the other two ports works perfectly.

I would really like to use all three ports, without needing an additional switch.

 

To try to resolve the problem I manually updated the firmware from V4.6.5.11_1.5.50 to V4.6.5.11_1.5.66 as the online update didn't find the newer version. Why?

 

How can I troubleshoot this?

My main PCs run Linux Kubuntu 24.04 but I have also tried other devices.

3 Replies

  • plemans's avatar
    plemans
    Guru
    Jan 20, 2025

    From reading the manual, if its setup to always use the mobile network, it doesn't use that port. The manual actually reads: Even if you connect the router to a wired modem, the router does not use
    the wired Internet connection. This is the default selection

     

    Makes me wonder if it disables that port in mobile only mode. A cheap gigabit switch would give you more ports. 

    • ChristopherMo's avatar
      ChristopherMo
      Aspirant
      Jan 20, 2025

      Thank you for your replies. Unfortunately one seems to have disappeared while I was writing this reply.

       

      I agree that the port should not be marked LAN/WAN if it cannot be used as a LAN port.

       

      Unfortunately I only have the Netgear Orbi App in French but if you select LTE uniquement in Paramètres/Paramètres du réseau mobile/Type Internet it says :

      Le port "WAN/LAN" est configuré en tant que port LAN uniquement

       

      Roughly translated this means :

      If you select Only LTE in Parameters/Mobile network parameters/Internet type it says :

      The WAN/LAN port is configured as LAN only

       

      So this seems to me to be a bug.

      Is there a way of reporting bugs to Netgear and what are the chances of getting it fixed?