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Forum Discussion

Rickyhulk's avatar
Rickyhulk
Aspirant
Apr 25, 2020

Password

ecovery problem
I have a problem recovering my user administration... The problem is i already forgot the answer of my security questions, what can I do? Thank you!

2 Replies

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    May 07, 2020

    Hi Rickyhulk

     

    Welcome to NETGEAR Community!

     

    Please provide the model number of your NETGEAR device. 

     

    A factory reset is necessary when you cannot recover your password.

     

    Regards,
    Blanca
    Community Team