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Forum Discussion
Please demystify firmware update numbers for Nighthawk M1
Can anyone please explain what Nighthawk M1 firmware update numbers indicate? I'm in the UK and my mobile network provider is EE. When I first got my M1 in Nov 2017 it immediately auto-updated to...
Hi,
You are using EE version (customized ISP model) of MR1100. Have you thought possibility that it may be worth to contact EE technical support specialist and ask from there about firmware versions and changelog data ?
Thanks for the suggestion, which is very logical. However, the last time I contacted EE support to ask why my M1 was constantly rebooting when I tried to run it on the supplied 2A mains charger without the battery, they hadn't got a clue. To be fair to EE, they've only recently been offering the M1 as part of a mobile network broadband package - they don't yet have the experience that Telstra has, for example, in dealing with customer issues. The likelihood of the public-facing EE support staff knowing the new features and bug fixes provided by a specific firmware upgrade is very slim. Nevertheless, it's worth a try. I'll report back if I have any luck.