NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Hawkeye4077's avatar
Hawkeye4077
Aspirant
Apr 25, 2021

poor upload speed

I just switched from Verizon to AT&T and purchased a Nighthawk MR1100 to replace the Verizon Jetpack. My upload speeds are terrible. The sales reps at the AT&T store are nice and want to help but I d...
Transfluxor's avatar
Transfluxor
Apprentice
Apr 27, 2021

Signal strength by itself does not mean anything, you also need to control the signal-to-noise ratio. In my MR2100, if you go through the Android software (or go to the browser at the address 192.168.1.1) in the settings - Network / Advanced info, you can see the RS-SINR parameter, it should be positive and I think at least 10-15 dBm. This is the only way to hope for a normal 4G speed.
The best option to test 4G is to go outside with a mobile router and a phone in a place with a high RS-SINR, connect the phone to the router via 5GHz Wi-Fi and test it on the Speedtest website.

  • Hawkeye4077's avatar
    Hawkeye4077
    Aspirant
    Apr 28, 2021

    Thanks, But I don't have any RS-SINR reading in my Settings/Network/Advanced... or anywhere else. In fact, when I log in I don't even have an Advanced option in Network. I've attached  a screenshot.

     

    If I followyoiur advice and take a router outside with my phone, isn't my Nighthawk a router? I don't have any other router.

    I'm still stumped. I hate to return my Nighthawk and go back to a JetPack. But my return window is closing in 3 days.