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Forum Discussion

Miguelchr's avatar
Miguelchr
Aspirant
Jul 11, 2019

Problem with LB1120

Hi i am having the same problems as  in this post:   https://community.netgear.com/t5/Mobile-Routers-Hotspots-Modems/Problem-with-LB1120/td-p/1561713   But in the post there is no fix to the prob...
ArodiD's avatar
ArodiD
NETGEAR Expert
Jul 12, 2019

Hi Miguelchr ,

 

Can you please try holding the factory reset button longer than 5 seconds?  Stop pressing when you see a change in the LED's.

 

Regards,

 

Arodi

Community Team

Miguelchr's avatar
Miguelchr
Aspirant
Jul 12, 2019

Hi Arodi i did a few tries holding the reset button for around 1 minute but still the modem does not change his led status red/on/off/on/off

 

Thanks for the reply

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired
    Jul 18, 2019

    Hi Miguelchr

     

    May we please know the exact model of your device? Where did you purchase it? What happen prior the issue? 

     

    Regards, 
    Blanca 
    Community Team