NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Trog101's avatar
Trog101
Aspirant
Aug 04, 2019

Problems MR2100

Hi,

Purchased a NH MR2100 through Telstra in Australia , 

Device has the following issues.Randomly wont turn on  from a recharge to a general turn on running off battery( although the blue on light is lit ) only way is to remove battery .

Loses its login and password : multiple times I have had to reconfigure all devices to new credentials

 

Local Telstra shop claims this device has no known issues and will have to send it back if my problems  persist.

 

Cheers

Trog101

 

1 Reply

  • Blanca_O's avatar
    Blanca_O
    NETGEAR Employee Retired

    Hi Trog101

     

    Welcome to NETGEAR Community! 

     

    Do you have the latest firmware (10.13.05.00)? This firmware is known to fix bug issues. 

     

    Regards, 
    Blanca 
    Community Team