Today I have update the Firmware from version 1.0.0.72_1.0.6 to version 1.0.0.76_1.0.8, all update was finished ok. When I restarted the modem LTE it no longer connected to the internet and the Vodafone IT network was not recognized. I try to downgrade the firmware in version 1.0.0.72_1.0.6, the modem works fine. I think the problem was in the new firmware update...???

UPDATE August 01, 2022 I did a factory reset after updating to firmware v 1.0.0.76, and, after waiting for several minutes, the R7100LG managed to connect to mobile network. Thank you very much, Bianca O.

R7100LG error after update Firmware.

5 Replies

amirmail
Aspirant
May 15, 2022
I have the same problem. Megafon Rus.
paolo248
Aspirant
Jul 25, 2022
I have the same problem : when I update the firmware of R7100LG from V1.0.0.72 to V1.0.0.76 the mobile connection doesn't work no more.
I have Vodafone Italia as Mobile operator.
- Blanca_O
  NETGEAR Employee Retired
  Aug 01, 2022
  Hi paolo248,
  
  Have you tried factory resetting the device after the firmware update?
  Can you please confirm if reverting to the previous firmware version (v1.0.0.72) helps?
  
  Regards,
  Blanca
  Community Team
paolo248
Aspirant
Aug 01, 2022
UPDATE August 01, 2022

I did a factory reset after updating to firmware v 1.0.0.76, and, after waiting for several minutes, the R7100LG managed to connect to mobile network.

Thank you very much, Bianca O.
- Blanca_O
  NETGEAR Employee Retired
  Aug 04, 2022
  Hi paolo248,
  
  Thank you for your feedback. Glad to hear that it's working now.
  
  Regards,
  Blanca
  Community Team

Forum Discussion

R7100LG error after update Firmware.