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Forum Discussion

dam_ged's avatar
dam_ged
Guide
Sep 18, 2017
Solved

R7100LG Internet via LTE drops out every hour precisely (interrupts video conf calls, games, stream)

Hello,   I have been using the R7100LG for several months without any noticeable issue until I started using video conferencing (Skype for business, formerly Microsoft Lync) on a regular basis le...
Hardware
  • Blanca_O's avatar
    Blanca_O
    Jul 15, 2018

    Hi gbuisson, 

     

    Do you have the updated firmware (1.0.0.46) installed? 

     

    Regards, 
    Blanca 
    Community Team

SteffenHoehne's avatar
SteffenHoehne
Aspirant
Oct 30, 2017

Hi

I've the same issues see Case #29210547

I've also tried up-and downgrade fw, hw reset, disable unused functions.... still drops. My mobile hotspot works fine - but I need a router.

I've tried a zyxel lte router from my workplace for a couple of days without any problems! Same location as the netgear R7100lg.

Netgear - please solve the problem.

Steffen

  • ElaineM's avatar
    ElaineM
    NETGEAR Employee Retired
    Oct 30, 2017

    SteffenHoehne I will forward your case to our engineers. Thank you!