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Solved
R7100LG Internet via LTE drops out every hour precisely (interrupts video conf calls, games, stream)
Hello,
I have been using the R7100LG for several months without any noticeable issue until I started using video conferencing (Skype for business, formerly Microsoft Lync) on a regular basis le...
Hi gbuisson,
Do you have the updated firmware (1.0.0.46) installed?
Regards,
Blanca
Community Team
The new firmware is re-introducing the initial issue. :mansad:
As I said on 2017-09-22 07:47 PM, beta firmware R7100LG_Q1_1.0.0.33_1.0.6_test was not solving but impoving the issue: internet interruption precisely every 4 hour instead of every hour.
I have just installed the new firmware V1.0.0.34_1.0.6. The issue is back to what it was before: internet interruption precisely every hour.
Interruption every 4 hour was not OK but tolerable pending from a definitive fix. Interruption every hour is very disruptive & not acceptrable.
Please work on the issue with high priority.
Yeah, they send me also an FW - doesnt work - its ridiculous. Thats the most **bleep**ed up product i've ever bought.
Netgear - never again!
Same problem here, tried last FW version 1.0.0.38, internet connexion still drops every hour.
Strangly, if I ping a remote adress, there is no timeout. So the LTE connexion is still there. But it seems that all TCP / UDP connexions are droped.
Tried 2 sim cards from 2 different providers, makes no difference. LTE signal is good on both case.
Please help.
ThanksHey,
The same happens with my R7100LG (firmware V1.0.0.38_1.0.6). All TCP connections seem to be dropped but if I constantly ping some address (like one of the Google's sites), everything seems to be fine.
Thanks,
Sebastian