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Forum Discussion
dam_ged
Sep 18, 2017Guide
R7100LG Internet via LTE drops out every hour precisely (interrupts video conf calls, games, stream)
Hello,
I have been using the R7100LG for several months without any noticeable issue until I started using video conferencing (Skype for business, formerly Microsoft Lync) on a regular basis le...
- Jul 15, 2018
Hi gbuisson,
Do you have the updated firmware (1.0.0.46) installed?
Regards,
Blanca
Community Team
TowerStudio
Jan 31, 2018Tutor
Ok this is really weird. As I started unpacking the modem, I removed the three antennas and, wondering if the reception was any good without them, I ran some speed test. Then I had other things to do and left everything like this. It's been over an hour and a half and I didn't have any disconnection yet. Guys can you try if it does the same for you? Maybe I'm totally wrong and I missed the disconnection but I've been using the computer since and as I have the modem reset around a fixed round hour so I know when it will disconnect, it should have disconnected 10 minutes ago and definitely didn't... I'll keep an eye open, let me know if that does anything to you.
TowerStudio
Jan 31, 2018Tutor
Ok so regarding my comment about removing the antennas, it doesn't "cut" as bad as it did before: it doesn't interrupt my browsing or downloading of files (maybe because the interruption is shorter), but I tried having an IRC window in the back and indeed I am disconnected from the server every hour precisely.