NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
mireinhofer
Apr 10, 2023Tutor
R7100LG not coming online after firmware update to 1.0.0.78
Hi! My R7100LG is not coming online after upgrading it to the latest firmware version 1.0.0.78. Same happens with 1.0.0.76 and the latest verison that works is 1.0.0.72. In fact, it seems that the r...
plemans
Apr 10, 2023Guru - Experienced User
what LTE modem is it connected to?
That's kind of key as a double nat can cause issues.
mireinhofer
Apr 11, 2023Tutor
My post refers to the internal LTE modem of the router, that is, no external device is connected.
- plemansApr 11, 2023Guru - Experienced User
Does it work on any firmware?
did you try contacting the LTE provider to see if the sim card needed to be authorized again?
- mireinhoferApr 12, 2023TutorIt works with firmware version 1.0.0.72, please see pictures above. Sim card does not need reauthorization.
- plemansApr 12, 2023Guru - Experienced User
Might be your ISP doesn't allow a hot swap of sim cards and the firmware change causes it to look like a different device.
That's why I mentioned having them re-authorize. I can see 1 version of firmware having a bug but if all the newer ones do, it makes me wonder if the ISP is picking it up as a different device.