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Forum Discussion

DanIAm's avatar
DanIAm
Aspirant
May 12, 2018

AC785 One Click Firmware update doesn't work

I can't get the One Click Firmware update utility to work. It runs, says it's connecting, downloading firmware and flashing successfully, but the firmware doesn't actually get upgraded. I don't belie...
Firmware
DanIAm's avatar
DanIAm
Aspirant
May 21, 2018
Sorry have been busy and have only just seen your messages. I'll dig the info out, but probably won't be able to respond until Friday.
JasonN's avatar
JasonN
NETGEAR Employee Retired
May 21, 2018

Hi DanIAm,

Thanks for the response! That is fine. Just send the information to me as soon as you can and we'll move forward from there. :]

 

 

- Jason N

  • DanIAm's avatar
    DanIAm
    Aspirant
    Jun 05, 2018

    Hi,

     

    I received an OTA firmware update which seems to have fixed the issue. Not sure if that was something you initiated, but it's working now, thank you!

     

    Best Regards,

     

    Dan.