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Forum Discussion
ImaSasquatch
Aug 05, 2024Follower
App won't accept admin password
I have a Nighthawk M100 mobile WiFi router that I am ready to just chuck in the bin. The problem is not so much the device itself, no it's this f#*$&ing Netgear app!! I had to change the SIM in it re...
DGJB
Aug 25, 2024Aspirant
I have the same issue with my Netgear Mobile app. I followed the steps outlined here for my iPhone 15. I can't even enter the entire password before the login screen resets itself.
The answer would be for Netgear to test their software, fix the bugs and act to support their customers
Blanca_O
Aug 27, 2024NETGEAR Employee Retired
Hi DGJB,
Kindly provide the following information:
- Device Model/SKU (e.g. MR1100-100NAS)
- Have you tried using a different mobile device? Please make sure that the mobile device is connected to the NETGEAR Mobile Router connection.
- Kindy try accessing the router Web UI. Here's a reference AirCard Mobile Hotspot and Mobile Router Login Information
- Do you have issues with the Internet Access such as browsing website?
Regards,
Blanca
Community Team