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Forum Discussion
broadband disconnected
Today I woke up to my Broadband disconnected again. Some of the issues reported already never really gave a clear answer on how to fix this issues. If T-mobile is really blocking the connection to my...
I've tried both apn's on the that site you linked and didn't make a difference.
Here is my process and I've had success since:
(MR1100 on T-mobile, "Mobile Broadband Disconnected" after FW update 12.06.08.00). I tried my ATT SIM from my cell phone and it worked, so I know it isn't the device per se, only the device when being used with T-mobile. This MIGHT only work for the subscribers with Simnet, but I can't be sure. Follow these steps exactly and see if you get better results.
1. I used the ATT SIM to update the firmware through the GUI. Had battery installed and did so wirelessly. Updated to 12.06.11.00. (I don't think there is a download page for this FW, so I don't know of any way to update it with upload through GUI.)
2. Took out battery and powered through USB-c. Factory reset device with button on back.
3. Inserted T-mobile SIM. Still error.
4. Logged in to GUI wirelessly and changed APN Name to "Fix" and APN to the "b2b.static" with IPv4 chosen for both PDP and PDP Roaming. I did not change anything else (wifi name, pw, etc).
5. Factory reset AGAIN with button.
6. Inserted SIM.
7. Connected wirelessly and double-checked to make sure the "Fix" was chosen in "Cellular".
8. Set up modem with Wifi name password, etc.
9. Power cycle modem.
10. Connected!
I would recommend you message JohnPeng the json, he can translate exactly what's going on. I don't know the command line to use.
Does this still work to date? Are you getting Mobile Broadband Disconnected error as of today?