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Forum Discussion

PPolly's avatar
PPolly
Tutor
Aug 12, 2019

Data Usage Nighthawk M1 again

Have updated my router and it is now showing "detecting service" instead of data usage. I had installed version 12.06.02.00 I know this has been a problem in the past but the prior solution is now o...
Blanca_O's avatar
Blanca_O
NETGEAR Employee Retired
Aug 13, 2019

Hi PPolly

 

Welcome to NETGEAR Community! 

 

Can you please confirm first the model number of your NETGEAR device? Do you have a ADSL modem/router? 

 

Regards, 
Blanca 
Community Team
 

PPolly's avatar
PPolly
Tutor
Aug 14, 2019

Hi Bianca, I have a DGND3700v1, wireless nighthawk ist model

  • PPolly's avatar
    PPolly
    Tutor
    Aug 22, 2019

    Sorry, confused my two netgear routers, the mobile nighthawk M1 is the one I am having trouble with even though I have updated with the latest Telstra firmware patch

    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User
      Aug 22, 2019
      PPolly wrote:

      Sorry, confused my two netgear routers, the mobile nighthawk M1 is the one I am having trouble with even though I have updated with the latest Telstra firmware patch

      That's one of the Mobile Routers, Hotspots & Modems. You might get better and quicker replies, and find other answers, over in the appropriate section:

      Mobile Routers, Hotspots & Modems