NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Norbert1962
Sep 16, 2024Aspirant
Login Problems as admin
I have not used the M1 for many months. Now I connect my phone to the M1 to log into the Mobile App but I cannot get past the log in as admin. I use admin as password as prescribed everywhere but it ...
Blanca_O
Sep 16, 2024NETGEAR Employee Retired
Hi Norbert1962,
Please try accessing the Mobile Router settings page via the Web UI. You may also check this KB article:
AirCard Mobile Hotspot and Mobile Router Login Information
If it is not accepting the admin password then the next step is to factory reset the unit.
Regards,
Blanca
Community Team