Forum Discussion

Aspirant

Dec 22, 2019

Solved

Netgear Nighthawk M1

Since updating my MR1100 3 weeks ago, I am not able to see what my usage is, all that is showing us 'detecting service'. This is very inconvenient, as I don't want to run over my monthly allowance. A...

Blanca_O
Jan 30, 2020
Hi Countrygirl15

Please be informed that firmware upgrade has been released for MR1100 Telstra Variant. This is to address the data usage issue not available. Kindly check your device for new firmware update and provide feedback.

Firmware version is 12.06.08.00

Regards,
Blanca
Community Team

Blanca_O

NETGEAR Employee Retired

Dec 22, 2019

Hi Countrygirl15

Welcome to NETGEAR Community!

The issue has been forwarded already to engineers and currently working on a fix.

Please see related thread:

https://community.netgear.com/t5/Mobile-Routers-Hotspots-Modems/Telstra-MR1100-Nighthawk-Data-Usage-Problems/m-p/1834150#M11633

Regards,
Blanca
Community Team

Countrygirl15

Aspirant

Dec 23, 2019

Thanks Bianca, will look forward to a resolution soon.

Blanca_O
NETGEAR Employee Retired
Jan 30, 2020
Hi Countrygirl15

Please be informed that firmware upgrade has been released for MR1100 Telstra Variant. This is to address the data usage issue not available. Kindly check your device for new firmware update and provide feedback.

Firmware version is 12.06.08.00

Regards,
Blanca
Community Team