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Forum Discussion
devyq8
Apr 30, 2018Aspirant
netgeart m1 battery problem
hi there ,, im having issue with my brand new netgear m1 ,, the router stop charging it self and recharge again ! the cabel was fine plugged in walle ,, and the device even not getting heat, so an...
n3t
May 18, 2018Apprentice
Yesterday I bought a Nighthawk M1 MR1100-100EUS from Amazon Germany and have been stress-testing it since then — I got a 200GB LTE data plan and I am running my whole Internet connectivity through it to see how it performs. So far no stability problems, but...
The device just won't charge while being operated because a device and battery temperature of 43°C is already considered too high! This is outrageous. The manual states that the battery won't be charged at all when over 60°C anymore, which is sane, but already at 43°C no charge is being taken from the charger anymore and the battery percentage declines.
To prove that it's in fact the battery I put the device on a solid block of ice taken from the freezer. Within a few minutes the device and battery temperatures (which can be viewed at http://192.168.1.1/index.html#settings/status) drop to 40°C and below and the charging current raises to 5V 1.8A or — if a QuickCharge 2 power source is connected — about to 9V 1A. (I got a USB-C power meter so can see how much power is being drawn.) This makes the battery percentage slowly rise again.
If I put the ice block back into the freezer the charging process stalls again after some minutes.
Netgear, already stopping the charge at such a low temperature sucks!
I understand that everybody is afraid of exploding Li-Ion cells, but 50°C should still not constitute a problem.
BTW, it does not help buying more powerful chargers, my M1 does never draw more than 10 Watts.
JasonN
May 22, 2018NETGEAR Employee Retired
Hi n3t,
Thank you for posting the battery issue in a separate post. It is best to charge the device without use so it is not overheating. Like I said in the other thread, It is bad to use your device while charging your battery at the same time because this will reduce your battery life in the long run.
Please let me know if you have any other questions. :]
- Jason N
- W1lliamMay 23, 2018Virtuoso
Just wonder if not suggested to charge your battery while using MR1100, then how to do off-line charge as I can't find any of charger out there.
William