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Forum Discussion
Nighthawk LTE Mobile Hotspot Router (MR1100) Blue screen
Looking for help. I have a Netgear MR 1100 and it works fine until I install a SIM card, once powering it up the screen is only blue with no info/txt in it, when I try to login it asks for password ...
Hi lstrasbu
Welcome to NETGEAR Community!
Please provide the device SKU (e.g. MR1100-100NAS). This can be checked on the box of the product or on the barcode label.
Who is your Internet provider?
Please make sure that the SIM card has the right data plan.
Regards,
Blanca
Community Team
SKU= MR1100-100NAS
Cell provider is Cricket/AT&T
I have Data only plan
Originally worked but then one day when I check it was just a blue screen.
current firmware is: NTG9X50C_12.06.38.00
I think this was an auto update from the cell service, seems thats when it quit working.
tried to down rev the firmware with the listed version on the Netgear website: NTG9X50C_12.06.11.00_00
No luck, says the firmware is not compatable.