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Forum Discussion
Nighthawk M6 Pro - Drops Internet After 1-2 hours
I just setup a new M6 Pro on AT&T with 5G. I have full bars and very fast service so it’s not signal or carrier issues. I’ve done line refreshes and run AT&T’s tests and all come back saying everyth...
Netgear M6 is an unfinished product put on the market in a rush, for a premium price. You, I and all other customers are actually testers.
I would advise returning it if it's possible, as defective. Otherwise, I'm sorry, but you wasted your money buying a Netgear M6.
After discussion with Netgear we were able to determine that the AC power mode not working was due to the cable and power supply we are using. We had switched to a USB C to USB C cable and an Anker IQ power supply. There seems to be an issue with the Anker powers supply and the M6 pro. We also tried using a Samsung USB A to USB C cable and a Samsung power supply, which gave us better results but still didn't work correctly. The M6 should only be used with the supplied cable and power supply. All power supplies are not created equal!