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joyous_alameda's avatar
Sep 01, 2024

Re: Nighthawk M6 Pro MR6500 Dropping internet

JohnPeng 
I'm having similar issue with my M6

 

At random times, sometimes once every few weeks, sometime every few hours the device drops internet connectivity.

I am able to ping the device on the LAN address as well as other devices on LAN. I am able to ping 1.1.1.1 and 8.8.8.8 addresses on the internet but not FQDN names; ping google.com fails. The only solution I've found is to restart the device.  I have latest firmware installed. Verizon 100G plan and showing 5GUW with all bars showing. 

 

I will email you my model.json file that I've captured during the time the issue was live.

 

thanks 

 

JA

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