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Forum Discussion
Nighthawk M6 Pro turns itself off a couple of times a day
I recently purchased an M6 PRO from Telstra to replace an AC800S that was an always-on service in our home. The AC800S battery swelled and exploded, nearly combusting in the process.... Luckily it dr...
Hi Blanca_O
Please read the original description I have written in detail above.
The battery is not in device, and it's configured to use AC power only.
The device is not being used for Wifi connectivity at all.
I managed to find an AC800S second-hand on marketplace for $20 and restored my old config onto it. I've just had it running for 72hrs without fail.
As soon as I reconnected the M6 PRO (and disconnected the AC800S from the network) within 2 hours the device had turned itself off, and once again all of the Google devices stopped working (until they had a power cycle).
This is clearly a hardware issue. Would be nice if Netgear acknowledged it, and offered a timeline for resolution.
This device is $750 and does not provide a reliable service at all. Certainly not for a business, which is what Telstra dictates as the preferred device.
For what it's worth I've been in the IT business for over 20years, managing large scale corporate and ISP network infrastructure. The M6 PRO should be marketed as a paper weight.