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Forum Discussion

dam_ged's avatar
dam_ged
Guide
Sep 18, 2017
Solved

R7100LG Internet via LTE drops out every hour precisely (interrupts video conf calls, games, stream)

Hello,   I have been using the R7100LG for several months without any noticeable issue until I started using video conferencing (Skype for business, formerly Microsoft Lync) on a regular basis le...
Hardware
  • Blanca_O's avatar
    Blanca_O
    Jul 15, 2018

    Hi gbuisson, 

     

    Do you have the updated firmware (1.0.0.46) installed? 

     

    Regards, 
    Blanca 
    Community Team

dam_ged's avatar
dam_ged
Guide
Jan 23, 2018
netgear team: this topic has been open for 4 months.
Still NO solution except for a beta firmware which is a partial fix.
Please provide official feedback. This discussion is running in circles.
MikkoFI's avatar
MikkoFI
Tutor
Jan 27, 2018

Hi,

 

I have the same problem, 4G disconnects and only way to fix it is to boot the device. I also have cheap 4g modem (with terrible quality WLAN..) that does not have the same problem with the same SIM card. I'm contacting the seller and trying to get refund, sadly I'm not convinced Netgear will fix the issue or is even dedicated fixing the issue. :(