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Forum Discussion

dam_ged's avatar
dam_ged
Guide
Sep 18, 2017
Solved

R7100LG Internet via LTE drops out every hour precisely (interrupts video conf calls, games, stream)

Hello,   I have been using the R7100LG for several months without any noticeable issue until I started using video conferencing (Skype for business, formerly Microsoft Lync) on a regular basis le...
Hardware
  • Blanca_O's avatar
    Blanca_O
    Jul 15, 2018

    Hi gbuisson, 

     

    Do you have the updated firmware (1.0.0.46) installed? 

     

    Regards, 
    Blanca 
    Community Team

dam_ged's avatar
dam_ged
Guide
Jan 29, 2018
slaskawi
Makes sense. My support ticket got automatically closed while I was on vacation. I can't reopen it since I am beyond the 90-day premium support period.
Great to learn you opened a new one! Looking forward to hearing from their feedback... Curious to learn about the official Netgear standpoint at this point.
dam_ged's avatar
dam_ged
Guide
Jan 29, 2018
If that helps my old ticket (*unsolved*, automatically closed) was: 29021056