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Forum Discussion

homemodem's avatar
homemodem
Tutor
Dec 09, 2019
Solved

Telstra MR1100 Nighthawk Data Usage Problems.

Hi All, I know this topic has been raised before, but I cannot find an open discussion. I have a Telstra MR1100/M1 modem, and since upgrading the firmware to NTG 9X50C_12.06.02.00, the display only...
  • JohnPeng's avatar
    JohnPeng
    Jan 24, 2020

    I have to say Thank You to all your guys for your patience to wait for us to resolve the issue with Telstra.

     

    Regards

JohnPeng's avatar
JohnPeng
NETGEAR Expert
Jan 29, 2020

Please make sure you have enough data on your plan for the download to be happen.

 

If it is not the case, please do a factory reset and try again.

 

Thanks

Thumpabar's avatar
Thumpabar
Aspirant
Jan 29, 2020

Hi John,

 

I'm on a post paid corporate plan with pooled data after I use my initial 4GB.  According to Mobile Data Usage Meter website I still have 3.8GB free!

 

I've tried factory resetting before doing the previous post.  I've also tried updating from the device itself, but it just triggers the same update error on the phone.

 

How can I download the FW manually and update locally?

 

Cheers,

Jeff