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When are we getting NEW firmware for the Nighthawk M1?
The M1 is currently suffering from... Wireless stops responding Random reboots Battery sometimes refuses to charge Ethernet going to sleep Constant issues with usage meter Poor upload perfor...
Hi
Have you checked that power saving is turned off for your ethernet card in windows device manager? (assuming you are running windows). I can remember this sort of thing being an issue way back, when windows would turn the ethernet off when it was idle. This may lead to a follow on where the modem may think there isn't anything using the ethernet and puts its own port to sleep as well.
Not using Windows, so can't blame that. It's actually connected to a router as a failover device for when the main link fails. The port run's in standby and if the main link fails then the 4G will kick in. Issue is that the Netgear M1 ethernet is asleep so it doesnt failover. We have used other Netgear 4G devices in the past without issue. This is the first device where we have this kind of issue.
I've got mine connected to a switch. I only installed the new firmware last night so I don't have much experience with it yet. I do notice that I no longer have to press the power button on the M1 to wake it up after turning it on for the first time in the morning, which is a good thing. Other then that my modem hasn't had any of the issues I have seen reported on the forums. Its ethernet port never went to sleep during the 16 hours per day I had it running. The only other thing I can imagine might be worth trying is resetting your modem to factory default as it may be holding settings from the last firmware. I also only run my modem from a aftermarket quickcharge 2 power supply( the supplied power adaptor is truely not fit for purpose) as recommended by the manual, and have removed the battery.
As an afterthought. This modem does seem to be designed for the use you have it set up for. It has a data offloading which means it will use data from another modem eg:ADSL landline before it uses 4G. Have you tried using that feature? Settings>data offloading . You can connect to the other modem via wifi or ethernet.That may solve your issue by keeping it awake.
Just a thought
Tried doing a factory reset but it didn't help.
I don't really want to go down the patch of data offloading.
Is it really that hard to make a firmware update so keep the ethernet port always active?
yeah, drop down box option in settings for always on or sleep after x minutes would be nice. Is it possible to configure your router not to have its port in standby. If the M1 see's its port is terminated it will stay awake. Mine has never gone to sleep even with no traffic on the network , as long as it has an active termination
Unfortunately not, it's configured with an active/standby mode where the main link is active and the 4G is standby. Should the main link fail, the 4G changes to active. Issue is that the Netgear M1 is no longer active and it doesn't fail over. We have used other Netgear 4G devices in the past without issue. This is the first Netgear 4G device we have used with such an annoying issue.
Hi