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Forum Discussion
LauraArm54
Mar 27, 2021Tutor
Rebooting of Nighthawk MR5100, wifi signal strength loss, alternating between 4G and 5G
I have a few issues with my Nighthawk MR5100. Where I placed my wifi in my room, after I bought it, a month ago, it showed 5 bars with excellent signal strength at 5G and fast download speeds. It...
- Apr 14, 2021
Hi Bianca
Thanks for your reply
The SKU is SKU:MR5100-1TLAUS
My Internet provider is Telstra in Australia.
The firmware is NTGX55_10.29.07.00
I reset it to factory settings once a week and reboot it daily, and no change.
My internet provider said that the tower close to me could have shut off 5G and is doing maintenance...but that was a month ago?
I only get fair to good signal strength, 5G in the one spot...the other areas apoor to fair with 4G
It has rebooted on its own a few times. My room is not hot
Cheers!
Blanca_O
Apr 14, 2021NETGEAR Employee Retired
Hi LauraArm54
Welcome to NETGEAR Community!
May we please know the device SKU (MR5100-xxxx) and firmware version?
Who is your Internet provider?
Have you tried factory resetting the device?
Regards,
Blanca
Community Team