NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

tonyd10861's avatar
tonyd10861
Follower
May 20, 2021

Remote Password Reset

I have a vacation home in another state.  The router is prompting people staying there to reset the admin password.  Is there a way for me to reset it remotely if I am not physically near the router?  There is currently no wifi in the home although the internet provider claims there is internet service to the home.

1 Reply


  • tonyd10861 wrote:

    The router is prompting people staying there to reset the admin password.  Is there a way for me to reset it remotely if I am not physically near the router? 


     

    Is that the C3700 cable modem/router in your footer?

     

    You have posted your message in the section of this community given over to Mobile Routers, Hotspots & Modems. (This is easily done, given Netgear's complicated community structure.)

    Many questions apply to different types of device, so you might get responses here, but a cable modem/router isn't much like a mobile hotpot, so you might get more help, and find earlier questions and answers specific to your hardware, in the appropriate section for your device. That's probably here:

    Cable Modems & Routers

    In the meantime you could visit the support pages:

    Support | NETGEAR

    Feed in your model number and check the documentation for your hardware.

    You may have done this already. I can't tell from your message.

    I mention it because Netgear gave up on supplying paper manuals years ago and people sometimes miss the downloads.