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Forum Discussion
lpfleghardt
Jan 02, 2018Follower
Replacement Battery for Nighthawk M1 (MR1100)
Where can a Nighthawk M1 (MR1100) be purchased? I believe the mobile hotspot device takes a W-10 battery? Thanks in advance Model: MR1100|Nighthawk LTE Mobile Hotspot Router
JasonN
Mar 16, 2018NETGEAR Employee Retired
Hi lpfleghardt & pgirl,
Pgirl is correct. We do not sell the battery individually and that a whole unit would need to be purchased.
Thank you for explaining that for us. :]
- Jason N
JSchnee21
Mar 16, 2018Virtuoso
Hello Pgirl,
How old is your MR1100? If the battery is defective should't they (either Netgear or AT&T) replace the entire hotspot then under the original MFG warranty?
That said, I have no idea how long the hardware warranty is on the MR1100 -- 90 days? 365 days? The whole produce line is less than a year old, it only came out on Telstra last Spring.
Are you sure the battery is defective and not the charger? The oem charger in the box (aka wall wart) seems to be pretty subpar. Most of us have replaced them with a quality QC2 or QC3 rapid charger.
Which carrier do you have Telstra or AT&T? Make sure you have the latest firmware as (if Telstra) as some of the early firmware versions had battery charging related issues.
-Jonathan