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ChristineT's avatar
ChristineT
Administrator
Nov 17, 2023

RESOLVED: Nighthawk M6/M6 Pro overheating issue

Attention Nighthawk M6/M6 Members,

 

We're excited to announce a new firmware release that addresses intermittent connectivity issues related to device heat on your Nighthawk M6/M6 Pro. Our team has worked diligently to enhance the performance and reliability of your device, especially during extended usage periods.

 

Key improvements include:

 

- The firmware update optimizes temperature management to mitigate connectivity issues caused by device heat.

 

- You can expect improved network stability and a smoother user experience, ensuring uninterrupted connectivity even in challenging conditions.

 

- We've fine-tuned various aspects of the firmware to provide an overall better performance for your 5G mobile hotspot.

 

To install the firmware update, please follow these steps:

1. Ensure your device is fully charged or connected to a power source.
2. Connect your 5G mobile hotspot to a cellular network.
3. Tap Settings>More>Software>Check for Updates.
4. Follow the on-screen instructions to download and install the latest firmware.

 

We highly recommend keeping your device up to date to enjoy the full benefits of these improvements. If you encounter any issues during the update process or have further questions, please contact one of our moderators.

 

Thank you for being a valued member of our community, and we appreciate your continued trust in our products.

 

Best regards,

NETGEAR BETA Team