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Forum Discussion
thingamajig
Jun 06, 2021Tutor
roll back firmware update m2100
hi all, is there some way i or someone else can roll back the firmware to original version.my problem is the modem is now using lots of data since updated.i had this problem/fault 23 month...
thingamajig
Jun 26, 2021Tutor
The issue is, it is only M.home using this data , apart from a few lbs of data from other processes and of course me, if I open a browser .If you opened my links you will see this .yes it is Telstra / Netgear modem .Who writes the firmware updates? .this only happened since firmware update ( see first post ) If you look back at my first thread 2 years ago you will see I had exactly the same issue . Arodi , from net gear replaced it and this fixed the issue , until ( see first post). I am not asking for a replacement , just some sort of solution . I see on Netgear support page they offer earlier versions of firmware updates for some devices , surely there is some way to uninstall this update , or some other fix . Other people who have installed this update have probably not noticed an increase in their data usage as they probably have mega GB plans but I do notice 10 or so GB going to M.home , out of my 20GB monthly plan . If this data is just being used by the interface , why is it metered , I don't have to press a key , except open glassware app to see what is using my data. As I have stated , this does not happen with other modems or if I restart this ( MR2100) modem , how do you explain that, or if I connect via ethernet lead it uses twice the data . If you look at the graphs I linked to you will see this. ( You have to right click and open image for clear view ). I suggest you read and look at my issue before asking
"what is the issue " , but thank you for your reply anyway.. Dennis.
"what is the issue " , but thank you for your reply anyway.. Dennis.
JohnPeng
Jun 29, 2021NETGEAR Expert
The device itself doesn't use many data. It just check for Telstra data usage and new FW upgrade periodically.
You can disconnect all the clients to the device and wait for an hour to see whether your data usage increase. It should be easy to check on Telstra data usage meter.
Thanks
John
- thingamajigJul 13, 2021TutorThanks John , I know the device does not use data itself, but the m.home interface does continually , until I restart modem. Then stops using data , except , as you said , a little bit for updating the usage meter on the modem . I upgraded to a larger plan and have been using old modem for two weeks and switched back to mr2100 today to compare usage over the month . My problem now , is it starts up , but just sits there saying ," detecting service " . Another problem to sort out . Bit more googling . Another thread maybe...
Thanks ...Dennis..