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Forum Discussion
fabrug
Jan 26, 2021Follower
router keeps rebooting spontaneously
Hi Everybody, my router MR2100 randomly reboot itself during sessions. Above all settings. Thank you for your help. Regards. fabrug
Blanca_O
Feb 05, 2021NETGEAR Employee Retired
Hi fabrug
Welcome to NETGEAR Community!
Kindly do a factory reset using the Reset button. Press and hold the Reset button for five seconds. The mobile router returns to factory settings.
Regards,
Blanca
Community Team
Nazareth
Feb 06, 2021Aspirant
same situation over here while connected with the charger the router works perfectly but on battery it keeps on rebooting.. please help
- Blanca_OFeb 08, 2021NETGEAR Employee Retired
Hi Nazareth
May we please have the following:
- Device SKU (e.g MR2100-100NAS)
- Firmware version
- PRI
- Battery Model
Have you tried factory resetting (this will take you through a fresh setup and will wipe your settings)?
Regards,
Blanca
Community Team- NazarethFeb 08, 2021Aspiranttried all the guides, even resetting the device but the results are the same its keeps on rebooting when on battery but works perfectly fine while connected to power supply. please kindly find the attached file for the device details. thank you
- NazarethFeb 10, 2021Aspiranttried all the guides, even resetting the device but the results are the same its keeps on rebooting when on battery but works perfectly fine while connected to power supply. please kindly find the attached file for the device details. thank you