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BulldogUK's avatar
BulldogUK
Initiate
Oct 12, 2021

Router not reading Sim Card

Hello community,



Does anyone know what the problem would be as my sim card holder is not reading my sim card, I am getting the message that the "sim card is not inserted", I have checked to see if the sim card is working at my local mobile shop and it is.



It was working fine until yesterday evening when I got the warning sign saying the above message, it is only a couple of months old and wouldnt expect this thing to have happened this early on.
Solutions would be much appreciated

Steve

4 Replies

  • plemans's avatar
    plemans
    Guru
    Oct 12, 2021

    While you were at the shop, did you try swapping in a different sim? 

     

    • BulldogUK's avatar
      BulldogUK
      Initiate
      Oct 16, 2021
      Hi sorry for late reply, Free mobile the sim out and put it into a mobile phone and all was good with that, they didn't have a sim card the size to fit in router that was activated. So I understood that the reader had failed.
      Cheers
      Steve
  • JohnPeng's avatar
    JohnPeng
    NETGEAR Expert
    Oct 15, 2021
    BulldogUK wrote:
    Hello community,



    Does anyone know what the problem would be as my sim card holder is not reading my sim card, I am getting the message that the "sim card is not inserted", I have checked to see if the sim card is working at my local mobile shop and it is.



    It was working fine until yesterday evening when I got the warning sign saying the above message, it is only a couple of months old and wouldnt expect this thing to have happened this early on.
    Solutions would be much appreciated

    Steve

    Please check the PINs on the SIM holder. Some PINs may deform and can't have good contact with the SIM. Please lift the deformed PINs carefully to see whether the issue can be resolved?

     

    Thanks