NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Running Nighthawk M1, without battery, from a 12v leisure battery
Hi all. I am successfully running my Nighthawk M1 in my campervan, with its internal battery fitted, and recharging it as neccesary. I would prefer to run it without the battery in, but have ...
mdavesimon wrote:
I am successfully running my Nighthawk M1 in my campervan, with its internal battery fitted, and recharging it as neccesary.
The MR1100 is a mobile router. While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.
You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:
Mobile Routers, Hotspots & Modems
Those things are very different from the standard Netgear routers covered in this section.
You might like to search there for messages related to your problem.
I will ask the Netgear moderator to move your message.
In the meantime you could visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.
Check for various troubleshooting tips.
You may have done this already. I can't tell from your message.
I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.
Hi Michael and thanks for your answer...however, I spent a lot of money on this router and think that Netgear ought to do a bit better than send me off to search through the haystack!
I appreciate that this isn't your area of expertise, and thank you for arranging to have my question transferred to the correct area of the website, but you will have made the day of this customer if you could forward my question to someone at Netgear who has the "specialist knowledge" that you concede my issue needs. Or even better: give me a contact number for someone in support who is intimate with the hardware design so I can discuss my issue with. This expert, I'm sure, would be able to solve my problem in a minute or two.
Anyway, I think you can tell that I am in no way critical of your involvement here, I realise that you are directed by Netgear diktat!
mdavesimon wrote:
Hi Michael and thanks for your answer...however, I spent a lot of money on this router and think that Netgear ought to do a bit better than send me off to search through the haystack!
You seem to be under the impression that this is some sort of official support site.
This is essentially a user-to-user forum, with some input from a small band of Netgear techies. You can try the official channels for support, but be warned that after 90 days they will want money before talking to you. Much easier to try to sort it out here before you open your wallet.
Even if it were an official support site, it would have made sense for you to find the right place to post your question.
Anyway, I think you can tell that I am in no way critical of your involvement here, I realise that you are directed by Netgear diktat!
No diktat involved. Just an understanding of how this place works.
You seem to be under the impression that this is some sort of official support site.
You're dead right, I was under the impression that this was Netgear's official support site!
My apologies and thanks to you all for sharing your expertise freely.
mdavesimon wrote:
You seem to be under the impression that this is some sort of official support site.
You're dead right, I was under the impression that this was Netgear's official support site!
My apologies and thanks to you all for sharing your expertise freely.
Now that the moderators have moved your message to the appropriate section, you may get replies from other users of these devices.
This may also help you to find previous messages along the same lines: