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Forum Discussion
mdavesimon
Jan 09, 2023Aspirant
Running Nighthawk M1, without battery, from a 12v leisure battery
Hi all. I am successfully running my Nighthawk M1 in my campervan, with its internal battery fitted, and recharging it as neccesary. I would prefer to run it without the battery in, but have ...
mdavesimon
Jan 09, 2023Aspirant
Hi Michael and thanks for your answer...however, I spent a lot of money on this router and think that Netgear ought to do a bit better than send me off to search through the haystack!
I appreciate that this isn't your area of expertise, and thank you for arranging to have my question transferred to the correct area of the website, but you will have made the day of this customer if you could forward my question to someone at Netgear who has the "specialist knowledge" that you concede my issue needs. Or even better: give me a contact number for someone in support who is intimate with the hardware design so I can discuss my issue with. This expert, I'm sure, would be able to solve my problem in a minute or two.
Anyway, I think you can tell that I am in no way critical of your involvement here, I realise that you are directed by Netgear diktat!
michaelkenward
Jan 09, 2023Guru - Experienced User
mdavesimon wrote:
Hi Michael and thanks for your answer...however, I spent a lot of money on this router and think that Netgear ought to do a bit better than send me off to search through the haystack!
You seem to be under the impression that this is some sort of official support site.
This is essentially a user-to-user forum, with some input from a small band of Netgear techies. You can try the official channels for support, but be warned that after 90 days they will want money before talking to you. Much easier to try to sort it out here before you open your wallet.
Even if it were an official support site, it would have made sense for you to find the right place to post your question.
Anyway, I think you can tell that I am in no way critical of your involvement here, I realise that you are directed by Netgear diktat!
No diktat involved. Just an understanding of how this place works.
- mdavesimonJan 09, 2023Aspirant
You seem to be under the impression that this is some sort of official support site.
You're dead right, I was under the impression that this was Netgear's official support site!
My apologies and thanks to you all for sharing your expertise freely.
- michaelkenwardJan 09, 2023Guru - Experienced User
mdavesimon wrote:
You seem to be under the impression that this is some sort of official support site.
You're dead right, I was under the impression that this was Netgear's official support site!
My apologies and thanks to you all for sharing your expertise freely.
Now that the moderators have moved your message to the appropriate section, you may get replies from other users of these devices.
This may also help you to find previous messages along the same lines:
- SFermindiJan 10, 2023Tutor
I have 2 MR1100 units and have experienced same issues. Solution for me is using Anker USB wall charger (with IQ technology, 24w/2 port). Found these at W**mart for less than $20. I run my MR1100s 24x7 as primary rural internet connection without battery installed to avoid decomposition. Being able to run hotspot without battery is critical and great feature of MR1100. However when charging the battery, MR1100s will quit charging at ~30% due to heat issue. Solved this issue by using USB powered fan by AC Infinity which sits perfectly under MR1100. I've monitored MR1100 temp from Admin app and it works great.