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burrito's avatar
burrito
Aspirant
Apr 25, 2023

Slow Internet Connection M5 MR5200 compared to iPhone

Hi,
I got a Nighthawk M5 (MR5200) and an iPhone. Both have a SIM Card from the same provider (Digicel) with the exact same subscription and having them next to each other, I get 8MB/s over the Wifi-Hotspot from my iPhone, but only 2MB/s over the M5!?

Any ideas what could make such a difference? In general I get always less throughput over the M5 compared to the personal hotspot on iPhone. 

What could i check / tweak to improve my data throughput over M5?

I'm currently surfing over Digicel in Antigua, West Indies. 

 

thanks for any input!

Erich

2 Replies

  • JohnPeng's avatar
    JohnPeng
    NETGEAR Expert
    Apr 25, 2023
    burrito wrote:

    Hi,
    I got a Nighthawk M5 (MR5200) and an iPhone. Both have a SIM Card from the same provider (Digicel) with the exact same subscription and having them next to each other, I get 8MB/s over the Wifi-Hotspot from my iPhone, but only 2MB/s over the M5!?

    Any ideas what could make such a difference? In general I get always less throughput over the M5 compared to the personal hotspot on iPhone. 

    What could i check / tweak to improve my data throughput over M5?

    I'm currently surfing over Digicel in Antigua, West Indies. 

     

    thanks for any input!

    Erich

    Please confirm you are using MR5200-100NAS device. Looks Digicel just support LTE bands for now? 

     

    If you can provide the bands supported by Digicell, that will be helpful.

     

    Thanks

     

     

    • burrito's avatar
      burrito
      Aspirant
      Apr 25, 2023

      Hi,


      My mobile router says:
      Model: MR5200
      Firmware: NTGX55_12.04.17.00
      Web App Version: MR5200-100EUS_04.02.196.00
      Modem Version: MPSS.HI.2.0.c3.5-00010-SDX55_CPEALL-1.403198.3

       

      Status says:
      Network status: HSDPA
      Band: WCDMA 850


      Below is what I found regarding Digicel in Antigua and the Attachment shows what my iPhone says it's using.

      Thanks for any help

      Company Name

      Antigua Wireless Ventures Ltd

      Ownership Type

      Subsidiary

      Ownership/Controlling Entity

      MNC

      050

      3G UMTS Frequency Bands

      4G LTE Frequency Bands